Privacy Policy

Effective Date: 8th September 2025

Reform & Flow (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website, book a class, or contact us:

Personal Information: Name, email address, phone number, payment details, and booking history.
Usage Data: Information about how you use our website (e.g., IP address, browser type, device information, pages visited).
Cookies & Tracking: We may use cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use your information to:

Provide and manage class bookings and memberships.
Process payments securely.
Communicate with you about your classes, schedule changes, or promotions.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it only with:

Service Providers: Such as payment processors, scheduling software, and email platforms.
Legal Obligations: If required by law or to protect our rights.

4. Data Security

We take appropriate measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing the information we hold about you.
Requesting corrections or updates.
Requesting deletion of your data.
Opting out of marketing communications.

To exercise these rights, please contact us using the details below.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our site. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Reform & Flow
Email: info@reform-flow.com
Address: Westgate House, Westgate Retail Park, Gloucester, GL1 2RU